Legal

Privacy Policy

Last updated: 19 May 2026 ยท Effective immediately

Our promise in plain English: We built Kidoory around data minimisation. Your photos never leave your device. The story details you type are sent to named AI partners only to create your book โ€” never to train AI, never sold. We keep only what's needed to print, deliver, and account for your order. We never advertise. We never track. We never sell data. Ever.

Who We Are

Kidoory is a trading name of Solo Digital Ltd, registered in England & Wales (Company No. 17220868). We operate the website kidoory.com and provide personalised AI-generated children's storybooks.

For privacy questions, contact us at: [email protected]

What Information We Collect

Information that stays on your device

The following is processed entirely in your browser and never transmitted to us or anyone else:

Information sent to our AI partners to create your book

To write and illustrate your story, the text details you enter are sent securely (over encrypted HTTPS) to our AI partners โ€” Google (Gemini) and Anthropic (Claude). This includes:

This data is used solely to generate your story and illustrations. Under our API terms with these providers, your data is not used to train their AI models. We do not store these story details after your book has been generated, and the generated story is held only in your browser's session memory (erased when you close the tab or complete your order).

Information we do collect

We collect only what is strictly necessary to fulfil your order:

How We Use Your Information

We use the information we collect solely to:

We never use your information for marketing, advertising, analytics, or any purpose beyond fulfilling your order.

Our Technology Partners

We are transparent about every technology partner involved in your order:

Google Gemini (AI โ€” story text & illustrations) โ€” Your story is written and illustrated using Google's Gemini models via the Gemini API. The text details you enter are sent to Google solely to generate your book. Under the paid Gemini API terms, this data is not used to train Google's models. Gemini API Terms โ†’ ยท Google Privacy Policy โ†’

Anthropic Claude (AI โ€” backup story writer) โ€” As a fallback and for our support assistant, story generation may use Claude, created by Anthropic. Your personalisation data is sent to Anthropic's API solely to generate the story. Anthropic does not train on data submitted via its API. Anthropic Privacy Policy โ†’

Stripe (Payments) โ€” All payments are processed by Stripe, Inc. Kidoory never sees, stores, or has access to your payment card details. Stripe is PCI DSS Level 1 certified โ€” the highest level of payment security. Stripe Privacy Policy โ†’

Gelato (Printing & Shipping) โ€” Your shipping address and book PDF are shared with Gelato, our global print partner, solely to print and deliver your book. Gelato operates print facilities in 32 countries. Gelato Privacy Policy โ†’

Cloudflare (Hosting & Security) โ€” Our website is hosted on Cloudflare Pages. Cloudflare provides CDN, DDoS protection, and security services. They process connection metadata as part of normal internet infrastructure. Cloudflare Privacy Policy โ†’

Resend (Email) โ€” Order confirmation and tracking emails are sent via Resend. Only your email address and order details are shared. Resend Privacy Policy โ†’

No Advertising. No Tracking. No Cookies.

Kidoory does not:

We use only a single essential session cookie to maintain your order session. No consent banner is needed because we use no non-essential cookies.

Children's Privacy (COPPA & GDPR-K)

We take children's privacy with the utmost seriousness. Our service is directed at adults (parents and gift-givers) who are creating books for children. Kidoory does not knowingly collect any personal data from children directly.

Your child's photos are processed only in your browser and are never transmitted to us or to any third party. The text details you provide are sent to our AI partners (Google and Anthropic) solely to generate the book, are not used to train their models, and are not retained by us afterwards. The child's first name stored for printing is not linked to any other personal information. If you are in the UK/EU and wish to exercise any data rights, contact [email protected].

Cookies โ€” Honest Disclosure

We use the minimum number of cookies possible. Here is exactly what we use and why:

๐Ÿช What cookies Kidoory uses

Cookie Purpose Duration Essential?
Session cookie Maintains your order session Session only โœ… Yes
kidoory-theme Remembers your dark/light mode preference 1 year โœ… Yes
kidoory-lang Remembers your language preference 1 year โœ… Yes

We use zero advertising cookies, zero tracking cookies, and zero analytics cookies. No third-party cookies are placed by us. Stripe may place their own payment security cookies during checkout โ€” see Stripe's Privacy Policy.

Currency & Language Detection โ€” How It Works

To show you prices in your local currency, we detect your approximate country using Cloudflare's built-in country signal (the standard CF-IPCountry header derived from your connection). Here is exactly what this means:

You can always override your currency and language using the switchers in the navigation. Your preference is saved in your browser (not our servers).

AI-Generated Content โ€” Important Disclosure

โš ๏ธ Please read before ordering: Stories and illustrations on Kidoory are generated by AI โ€” primarily Google's Gemini models, with Anthropic's Claude as a backup writer. While we take great care to produce wonderful, appropriate stories, AI-generated content can occasionally contain inaccuracies, unexpected phrasing, or content that doesn't perfectly match your expectations.

We strongly encourage you to read your child's complete story preview before placing any order. Once an order is placed and printing begins, we cannot modify the story content.

Learn more about AI limitations from Anthropic โ†’

Your Rights (GDPR)

If you are based in the UK or EU, you have the following rights:

To exercise any of these rights, email [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Retention

We retain order data (shipping address, email, order ID) for 7 years as required by UK financial regulations for tax records. After 7 years, all order data is permanently deleted. Story content and personalisation data are deleted immediately after your order is dispatched to our print partner.

Security

All data is transmitted over encrypted HTTPS connections. Our infrastructure is hosted on Cloudflare, which provides enterprise-grade security. We conduct regular security reviews and follow security best practices.

Changes to This Policy

If we make material changes to this policy, we will update the date at the top of this page. Continued use of Kidoory after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy concerns or questions:

Email: [email protected]
Company: Solo Digital Ltd, Registered in England & Wales, Company No. 17220868